Privacy Policy

At Optyk Rozmus we take your privacy very seriously. We have drawn up these brief guidelines so that you know your information is secure and how it is being used. However, internet technologies are rapidly evolving so these guidelines are subject to change.

GDPR Compliant Personal Data Processing


  1. The administrator of the personal data (further called Data Administrator) provided through this website is Optyk Rozmus Eye Care S. C.
  2. Any personal data that the user inputs during the registration and ordering process in the online store are processed in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), further called GDPR.
  3. Submitting of personal data is voluntary, but vital for the purchasing process via the online store. Without providing data to the Data Administrator, the order will not be possible.
  4. You will find the GDPR Information Clause and data processing consent in the My Account - GDPR section. You can also read the Information Clause down below.


  1. Based on separate and voluntary consent given by the user, the Data Administrator has the right to send him/her marketing information (newsletter).
  2. You will find the Information clause and data processing consent regarding our newsletter during signup or account registration. You can also access them through the My Account - GDPR section.

Information Clause

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Please be informed that:

  1. The Administrator of your personal data is Optyk Rozmus Eye Care S.C. with its registered office in ul. Piastowska 3 in Pszczyna (postcode: 43-200), Poland, tel.: +48 32 733 2823, e-mail address:, hereinafter referred to as the Data Administrator;
  2. Your personal data will be processed in order to:
    • 2.1 perform activities before concluding a contract at the request of the data subject or in order to perform a contract to which the data subject is a party, pursuant to Article 6(1)(b);
    • 2.2 fulfill the legal obligation imposed on the Data Administrator pursuant to Article 6(1)(c);
    • 2.3 realize, based on a separate declaration of consent where the data subject has given consent to the processing of his or her personal data, one or more specific purposes, in accordance with Article 6(1)(a);
    • 2. 4 perform the contract, based on a separate declaration of consent where the data subject has given consent to the processing of his or her personal data of a special category (sensitive data), in accordance with Article 9(2)(a). The data will only be used for the purpose of fulfilling the contract and will not be disclosed;
  3. Your personal data will be made available to recipients of other categories (postal operators, couriers, carriers, companies handling correspondence received from and sent to customers, companies providing web services, accounting office, online payment service providers);
  4. The Data Administrator shall not transfer the personal data to an international organization;
  5. Personal data will be transferred to third countries (outside the European Union) to the extent and in the situations detailed below:
    • 5.1. The data subject will make payment for the order through the payment operator Fondy Ltd. which is based in the United Kingdom. This operator processes personal data in accordance with the GDPR. The data provided during the payment process are name, address, and email address. The customer also enters credit card data at this stage for payment at the payment gateway on the operator's website. Credit card data is not processed or stored by us.
    • 5.2. The data subject will contact the Data Administrator (store customer service) via email. The Administrator's corporate email servers are operated by Google (GSuite), whose European headquarters are located in Ireland, but the processed data is transferred by Google to its sub-processors located outside the European Union. Google and its sub-processors process personal data in accordance with the GDPR.
    • 5.3. The data subject will indicate a country outside the European Union as the shipping address. Shipping data will be transferred to postal operators or courier companies operating in the indicated country.
  6. Your personal data will be stored for the duration of the agreement and afterward for the period of time provided for submitting a claim and until the tax obligations have been fulfilled;
  7. Personal data processed for the purpose of marketing and on the basis of a separate consent will be stored until the consent is withdrawn;
  8. You have the right of access to the content of your data, the right to rectification or erasure of personal data or restriction of processing or to object to such processing as well as the right to withdraw consent at any time;
  9. Exercising the right to request an amendment, rectification, or deletion of data from the Store's system is done on the basis of sending an appropriate request to the Administrator by e-mail, together with the User's name/company name.
  10. Exercising the right to remove one's own data from the Store system is tantamount to deregistration of the User and termination of the contract.
  11. With the deletion of the User's Account, the Administrator will delete the User's data permanently and irretrievably, thus ceasing the processing of the User's personal data. However, the Administrator reserves the right to keep data such as the time and IP address of the User's login after the deletion of the account for the needs of the Police and the Prosecutor's Office, as well as the data necessary for the settlement of services rendered until they are settled.
  12. You have the right to lodge a complaint with a supervisory authority, i.e. the President of the Office for Personal Data Protection;
  13. The submission of personal data is voluntary but necessary for the achievement of the purpose (e.g. the performance of a contract). If the data are not provided, it will not be possible to achieve the purpose (e.g. to perform the contract).
  14. Your data will not be processed for the purpose of automated decision-making, e.g. profiling.
  15. The Store Operator is not responsible for the authenticity of information and data provided by Users or information about Users provided to other Users. It is not possible for the Administrator to verify the authenticity of the submitted data.
  16. Personal data of Customers making payments for purchased goods/products/services via the PayU platform is transferred to PayU S.A. company based in Poznan, as a data administrator (60-324 Poznan, 182 Grunwaldzka St.), entered in the register of entrepreneurs kept by the District Court Poznan - Nowe Miasto and Wilda in Poznan, VIII Economic Department of the National Court Register under the number KRS 0000274399. The transfer concerns personal data necessary to process payments by PayU S.A.
  17. Personal data of Customers making payments for purchased goods/products/services via the Fondy platform is transferred to Fondy Ltd. based in London, as a data administrator (16 St Martin's Le Grand London EC1A 4EN, United Kingdom, registration number 10063984, reference number 900705), authorized and regulated by the UK Financial Conduct Authority as an Electronic Money Institution. The transfer relates to personal data necessary for Fondy Ltd. to process payments.

The use of your image

  1. By accepting this Privacy Policy you agree that any images that are:
    • voluntarily uploaded by you as part of a product review
    • voluntarily tagged by you with @optyk.rozmus tag on social media
    might be used on this website and the Administrator's social media profiles.
  2. You can revoke the consent to the use of your image at any point by sending an email to


Our site uses cookies to make shopping and ordering possible. We don't use them for anything else and the data we put in them is completely anonymous so you have no need to worry. To set your mind at rest, below are listed all the cookies that you may find on the Optyk Rozmus website and what we use it for.

ASPSESSIONID* : Server Session cookie - without which the site would not work. It just makes sure you get the page you clicked on rather than something random.

ORsic, GDPR*, Gref, ORCA, orRetEnc, ORRM, pCTX, VID, DLr : These are ours too. Without them, we wouldn't be able to put anything in your shopping basket and most other important functions wouldn't work either.

_gat, _ga, _gid : These cookies are used by Google Analytics and allow us to analyze site usage anonymously. This in turn enables us to improve the site and generally make things better.

Privacy - 1: What We Do

We ask you to supply the following information during the ordering process: name, mailing address and delivery address, email address, telephone number, and payment details.

We use this information for the following purposes:

  • to send you the product that you have purchased.
  • to charge you for the product.
  • to send an email order confirmation after you have purchased a product.
  • to let you know by email of changes in your order status.
  • to remind you of appointments
  • to send you a newsletter if you have subscribed to it
  • In addition, we employ HTTPS cookies:
    • to recognize users.
    • to track individual shopping carts through the ordering process.

2: What We Don't Do

We do not, under any circumstances, ever do any of the following:

  • we NEVER share the information we track on this site, in any form, with advertisers or other parties.
  • we NEVER release personal information about any individual visitors.
  • we NEVER store your payment details.
  • Upon request, we will remove you from the email update service.
  • Upon request, we will delete your personal information from our servers.
  • We do not store credit card details nor do we share customer details with any 3rd parties (exception: point 3. of the GDPR Information Clause).

If you wish to stop receiving marketing e-mails and discounts from us, simply click the unsubscribe link in any marketing e-mails that you receive from us or e-mail with 'unsubscribe' in the subject field.

We are not responsible for the content or the privacy policies of Web sites to which this site may link.

For further details on the privacy of your information see the GDPR section under My Account.

This is a medical device.

Use it according to the instructions for use or the label.