You sent me a wrong prescription/a wrong product. What do I do?

Nobody's perfect and sometimes mistakes happen for which we apologize sincerely. Please contact us at and together we will arrange a return. We will also be happy to give you a discount to help make up for the inconvenience. More details about returning a parcel can be found in our returns policy.

This is a medical device.

Use it according to the instructions for use or the label.