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The packaging is different, is the product still the same? - UK FAQ
The packaging has changed, is the product still the same? - USA FAQ
Wygląd opakowania soczewek się zmienił / kolor lub wzór soczewek się lekko różni. - Polska FAQ
The packaging has changed, is the product still the same? - Ireland FAQ

The packaging has changed, is the product still the same?

Occasionally contact lens manufacturers change their packagings or labels to refresh their brand - there's nothing to worry about, the product inside is exactly the same. While on this topic we should be clear: we never sell counterfeit or repackaged products, only ever originals direct from the manufacturer and never a 3rd party supplier.

As for the differences in color or pattern of a colored lens, it is extremely rare but possible that the manufacturer has slightly changed the look of their product and one batch looks different from another. If you think you might have been affected by something like this, please contact us and we will do our best to make it right for you.