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I've been waiting a very long time for my order to arrive. Where is it?

Occasionally delays in shipping occur. We work very hard to be proactive and always inform our customers about any possible delays that might affect their order. If you haven't heard from us, please check your SPAM folder. If your parcel has already shipped and you selected a delivery option that includes tracking, you can also check where it is by logging into My Account, going to My Orders and finding the tracking information under your last order and clicking the tracking link. In case of further questions and issues, please contact us and we will be happy to help.