How long does the shipping take?
The delivery times are based on several factors, which include: your destination, the shipping method you selected during checkout and how quickly we can assemble and ready all the products you've ordered. Most items are ready to be sent same day but please allow for 1-2 working days from placing an order. Some custom made items or contact lenses with very high SPH or rare prescriptions may take longer to ship as we may not have them in stock. During exceptionally busy periods such as Halloween or Christmas, the wait can extend up to 4 working days. Orders for USA customers can only be dispatched once we have verified their prescription.
We will use the delivery methods you chose during checkout. If it is convenient, supply your office address if no one is at home to sign for your delivery.
For USA as well as international delivery services we use USPS and other appropriate national postal companies depending on the destination country.
Approximate delivery times (may vary):
2-14 working days for USA if using USPS Tracked
7-15 working days for USA if using USPS standard delivery
1-3 business days for UK if using DHL Express or TNT/FedEx
2-5 working days for UK if using DPD Classic
2-9 working days for UK and rest of Europe if using Global Express
5-10 working days for UK and rest of Europe if using standard delivery
2-23 working days for Australia and rest of world if using Global Express
15-30 working days for Australia and rest of world if using standard shipping
Delivery time is based on estimation only. All shipping times are subject to customs clearance, transport conditions and volume of mail traffic. Optyk Rozmus cannot be held responsible for delays or parcels being lost during the delivery process. If you suspect your parcel has been lost or there is some other problem with your delivery please get in contact with us.
For UK orders:
For courier shipping to UK you can choose DHL or TNT/FedEx. Parcels going to UK via DHL or TNT/FedEx take 2 working days to be delivered. These shipping times refer to orders that are marked as "dispatched".
At the moment we do not offer a courier shipping option for USA. For more information visit our delivery policy page.