If you have any questions, you can reach us via multiple channels.
You can call us on the following phone number:
+48 32 733 2823
Our working hours are from Monday to Friday between 9:00 and 15:00. Please note that because we are based in Europe, we work according to the Central European Time (GMT +01:00). If you live in USA, the best way for you to contact us is via e-mail. This ensures that you will reach us, despite any time difference
Customer Service e-mail: cs@optykrozmus.com
We are always happy to help!
For more urgent matters and after hours you can also message us via our Facebook page. Our response rate on Facebook is 100% and the average response time is 2h.
For matters regarding returns, please e-mail our Customer Service team at cs@optykrozmus.com and use the following returns address:
OPTYK ROZMUS EYE CARE
Ul. Piastowska 3
Pszczyna
43-200
POLAND
For more information regarding returns policy, visit our returns section
If you seek contact lens care advice, you can contact us via any of the above mentioned channels or look for an answer to your question in our Advice section. It is edited by our on staff eye care specialists (ophthalmologists and opticians) and it is full of useful information.
OPTYK ROZMUS EYE CARE
ul. Piastowska 3
43-200 Pszczyna
NIP: 638-180-44-47
REGON: 242772896
See you soon!
Optyk Rozmus Customer Service