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Complaints Policy

We take what our customers tell us very seriously and are always trying to improve our service and website. For this reason we welcome complaints and suggestions from our customers so please tell us how we are doing and how we can be better next time.

If you wish to file a complaint about our products or service, please e-mail us on complaints@optykrozmus.com. By contacting us at this email address, your issue will be escalated to senior staff best able to deal with the issue at hand.

If you have had good service from us you can let us know as well or give us a 5 star rating on Facebook or Google Seller Ratings. Those things really help us out.